[ecrea] 4th International Crisis Communication Conference

*Call for Papers - deadline April 15, 2015

The 4th International Crisis Communication Conference
October, 7-10, 2015 at Lund University, Campus Helsingborg*

The *registration* for the conference is now open. Please see: 
http://www.isk.lu.se/crisis4

The forth international conference, organized by Department of Strategic 
Communication, Campus Helsingborg, Lund University, Sweden, will take 
place on October 7–10, 2015 . The theme of the conference is 
*intersections* that encompass themes as internal/external 
communication, social media and transboundary crises. The intersections 
theme seeks to capture the idea that crises are critical points where 
various topics intersect and reflect the complex nature of crises. 
Crisis communication requires crisis managers to address both internal 
audiences (such as employees) and external audiences (such as consumers 
and citizens). Crises connect internal and external 
communication. Crisis communication balances the needs of management 
(what is good for the organization) and the needs of stakeholders, 
especially victims. Crisis communication must leverage all possible 
communication channels demanding an ability to integrate and to utilize 
both social media and traditional media. Crisis communication is 
required in both corporate and political crises. Crises can force the 
corporate and political realms to work together or creates conflict 
between the two. The general theme examines the various applications of 
crisis communication at the points of intersection.

FOUR INTERSECTIONS
The sub-themes would be the four primary intersections: 
corporate–political, social–traditional media, management–stakeholders, 
and internal–external.

• Corporate–Political: research under this sub-theme would examine the 
tensions created when corporations and political actors are involved in 
the same crisis, the performance nature of political crises (evaluation 
of how political actors perform during the crisis), the utilization of 
crisis exploitation in political crises and potential application to 
corporate crises, and how corporations and political actors can work to 
create crisis preparedness and resilience.

• Social–Traditional Media: research under this sub- theme would explore 
applications of social media during a crisis, the continuing role of 
traditional media during a crisis, the value of a media approach to 
crisis communication, the role of social media and traditional media in 
promoting resilience, and the tensions between social and traditional 
media during a crisis.

• Management–Stakeholders: research under this sub-theme could examine 
the tensions between management and stakeholder interests during a 
crisis, the unique demands of victim management in a crisis, the 
emotional demands of crises on management and stakeholders, and 
understanding the variety of stakeholders that emerge during a crisis.

• Internal–External: research under this sub-theme could examine the 
role of internal communication during a crisis, the role of employees 
during a crisis, the tensions between internal and external demands 
during a crisis, and internal communication processes that shape 
external communication during a crisis.

SUBMISSIONS
Presentation proposals in English language are to be submitted as 
meaningful extended abstracts (max. 500 words, references excluded). 
Abstracts should state the title of the presentation, purpose, 
theoretical approach, methodology, (expected) findings, implications, 
relevance, and originality of the study. The abstract should also 
include author and affiliation details. Abstracts must be presented in 
Word format, in 1.5 line spacing and 12 point Times New Roman font size. 
They have to be submitted until April 15, 2015 to the email address: 
(crisis4 /at/ isk.lu.se) <mailto:(crisis4 /at/ isk.lu.se)>. Notifications of 
acceptance will be sent through an e-mail by June 1, 2015.

Please note: Authors should submit only one abstract as main author and 
not more than one further abstract as co-author. This applies to papers 
submitted for review as well as invited papers.

Inquiries to the conference chairs should be directed to Jesper 
Falkheimer (Jesper.Falkheimer@isk. lu.se <http://lu.se>) or Mats Heide 
((Mats.Heide /at/ isk.lu.se) <mailto:(Mats.Heide /at/ isk.lu.se)>). For more 
information, please visit the conference website.

KEYNOTE SPEAKER
Professor Arjen Boin, Leiden University.

CONFERENCE CHAIRS
Professor Timothy Coombs, University of Central Florida, and Professor 
Jesper Falkheimer, Lund University.

COORDINATOR
Professor Mats Heide, Lund University.