[ecrea] Qualitative and Quantitative Methods in Libraries (QQML2010) Abstract/Paper submission and Special Session and Workshop Proposals

> You are kindly invited to participate in the 2nd Qualitative and 
> Quantitative Methods in Libraries International Conference 
> (QQML2010), Chania, Crete, Greece, 25-28 of May, 2010.
> QQML2010 was decided by the QQML Committee and announced during the 
> closing ceremony of the previous QQML2009 Conference.
> The proceedings of QQML2010 will be published by an international 
> publisher, while selected papers are to be published by the 
> International journals: Decision Support System Technology, Library 
> Management, and Performance Measurement and Metrics.
> QQML2010 is organized under the umbrella of ASMDA International 
> Society organising conferences on data analysis from 1981.
> Qualitative and Quantitative Methods (QQM) are proved more and more 
> popular tools for Librarians, because of their usefulness to the 
> everyday professional life. QQM aim to the assessment and 
> improvement of the services, to the measurement of the functional 
> effectiveness and efficiency. QQM are the mean to make decisions on 
> fund allocation and financial alternatives. Librarians use also QQM 
> in order to determine why and when their users appreciate their 
> services. This is the start point of the innovation involvement and 
> the ongoing procedure of the excellent performance. Systematic 
> development of quality management in libraries requires a detailed 
> framework, including the quality management standards, the 
> measurement indicators, the self-appraisal schedules and the 
> operational rules. These standards are practice-oriented tools and a 
> benchmarking result. Their basic function is to express responsibly 
> the customer (library user) -supplier (library services) 
> relationship and provide a systematic approach to the continuous 
> change onto excellence. The indoor and outdoor relationships of 
> libraries are dependent of their communication and marketing 
> capabilities, challenges, opportunities and implementation programmes.
> The Conference will attend library professionals: professors, 
> administrators, technologists, museum scientists, archivists, 
> decision makers and managers.
> For your papers, please follow precisely the given Template 
> following the format and instructions from the conference website 
> at: <http://www.isast.org>http://www.isast.org.
> If you propose a Special Session including 4-6 papers, the papers 
> will be included into the book as a Specific Chapter under the title 
> of the special session.
> Special Session or Workshop (2 or more sessions) proposals should 
> have the session title, the name and affiliation of the organizer 
> and a brief description (5-10 lines).
> You may upload  the Abstract/Paper Template and formulate your paper 
> according to the instructions at: 
> <http://www.isast.org/abstractpaperregister.html>http://www.isast.org/abstractpaperregister.html
> Please submit your paper in MS Word format as an email attachment to 
> <mailto:(secretariat /at/ isast.org)>(secretariat /at/ isast.org)
> You can also submit your Abstract electronically by using the 
> facilities of the conference website at: 
> <http://www.isast.org/abstractpaperregister.html>http://www.isast.org/abstractpaperregister.html
> For workshop proposals or presentations regarding your Library or 
> your Organisation please contact Dr. Anthi Katsirikou at 
> <mailto:(anthi /at/ asmda.com)>(anthi /at/ asmda.com)
> Kind regards
> On behalf of the Conference Committee
> Dr. Anthi Katsirikou, Conference Co-Chair
> University of Piraeus
> Library, Deputy Director
> Head, European Documentation Center
> Board Member of the Greek Association of Librarians and Information 
> Professionals
> <mailto:(anthi /at/ asmda.com)>(anthi /at/ asmda.com); 
> <mailto:(secretariat /at/ isast.org)>(secretariat /at/ isast.org)

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Nico Carpentier (Phd)
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Vrije Universiteit Brussel - Free University of Brussels
Centre for Studies on Media and Culture (CeMeSO)
Pleinlaan 2 - B-1050 Brussels - Belgium
T: ++ 32 (0)2-629.18.56
F: ++ 32 (0)2-629.36.84
Office: 5B.401a
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European Communication Research and Education Association
Web: http://www.ecrea.eu
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E-mail: (Nico.Carpentier /at/ vub.ac.be)
Web: http://homepages.vub.ac.be/~ncarpent/
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