[ecrea] Call for papers – CRISIS4

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Call for papers – 4th International Conference on Crisis Communication 
in the 21st Century
Lund University, Campus Helsingborg, Sweden, October 7–10, 2015

The forth internationalIntersections that encompass themes as 
internal/external communication, social media and transboundary crises. 
The Intersections theme seeks to capture the idea that crises are 
critical points where various topics intersect and reflect the complex 
nature of crises. Crisis communication requires crisis managers to 
address both internal audiences (such as employees) and external 
audiences (such as consumers and citizens). Crises connect internal and 
external communication. Crisis communication balances the needs of 
management (what is good for the organization) and the needs of 
stakeholders, especially victims. Crisis communication must leverage all 
possible communication channels demanding an ability to integrate and to 
utilize both social media and traditional media. Crisis communication is 
required in both corporate and political crises. Crises can force the 
corporate and political realms to work together or creates conflict 
between the two. The general theme examines the various applications of 
crisis communication at the points of intersection.

Four intersections
The tentative sub-themes would be the four primary inter-sections: 
corporate–political, social–traditional media, management–stakeholders, 
and internal–external.

– Corporate–Political: research under this sub-theme would examine the 
tensions created when corporations and political actors are involved in 
the same crisis, the performance nature of political crises (evaluation 
of how political actors perform during the crisis), the utilization of 
crisis exploitation in political crises and potential application to 
corporate crises, and how corporations and political actors can work to 
create crisis preparedness and resilience.

– Social–Traditional Media: research under this sub-theme would explore 
applications of social media during a crisis, the continuing role of 
traditional media during a crisis, the value of a media approach to 
crisis communication, the role of social media and traditional media in 
promoting resilience, and the tensions between social and traditional 
media during a crisis.

– Management–Stakeholders: research under this sub-theme could examine 
the tensions between management and stakeholder interests during a 
crisis, the unique demands of victim management in a crisis, the 
emotional demands of crises on management and stakeholders, and 
understanding the variety of stakeholders that emerge during a crisis.

– Internal–External: research under this sub-theme could examine the 
role of internal communication during a crisis, the role of employees 
during a crisis, the tensions between internal and external demands 
during a crisis, and internal communication processes that shape 
external communication during a crisis.

Submissions
Presentation proposals in English language are to be submitted as 
meaningful extended abstracts (max. 500 words, references excluded). 
Abstracts should state the title of the presentation, purpose, 
theoretical approach, methodology, (expected) findings, implications, 
relevance, and originality of the study. Author and affiliation details 
are to be included separately in the paper submission system. Abstracts 
must be presented in Word format, in 1.5 line spacing and 12 point Times 
New Roman font size. They have to be submitted until April 15, 2015 via 
the paper submission system which can be accessed via the conference 
website:www.isk.lu.se/crisis4. The website will be launched in January.

Notifications of acceptance will be sent through an e-mail by June 1, 2015.

Please note: Authors should submit only one abstract as main author and 
not more than one further abstract as co-author. This applies to papers 
submitted for review as well as invited papers.

Inquiries to the conference chairs should be directed to Jesper 
Falkheimer ((Jesper.Falkheimer /at/ isk.lu.se)) or Mats Heide 
((Mats.Heide /at/ isk.lu.se)). For more information, please visit the 
conference website.

Keynote speaker
Professor Arjen Boin, Leiden University.

Conference chairs
Professor Timothy Coombs, University of Central Florida, and Professor 
Jesper Falkheimer, Lund University.

Coordinator
Professor Mats Heide, Lund University.

Hosted by Lund University, Campus Helsingborg and
the International Research Group on Crisis Communication (IRGoCC)

Partner: Temporary Working Group on Crisis Communication (@ECREA)
and Swedish Civil Contingencies Agency (MSB)




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