Creative Labour: Media Work in Three Cultural Industries
By David Hesmondhalgh and Sarah Baker
'A major new study of creative labour. This is an important book 
that will become a classic in the field. Required reading for anyone 
interested in the nature, experience and quality of work in the 
media and cultural industries.'
Rosalind Gill, Professor of Social and Cultural Analysis, King's 
College London
'After a long drought we're beginning to see a welcome trickle of 
scholarship examining the production side of the media. But few if 
any of these have brought to bear the degree of theoretical subtlety 
combined with empirical engagement of this book, so it will 
immediately take a central place on the still too-short list of 
required reading for those wishing to understand the nature of 
creative labor. This will be a model for others to emulate, in its 
clarity of thought and expression, thoroughness of analysis, and 
respect for the particularities of the lives it explores. I can only 
hope that it receives ample flattery of imitation by inspiring 
others to follow in its footsteps'.
Larry Gross, Professor and Director, The Annenberg School for 
Communication & Journalism, University of Southern California
'The "creative industries" have become central to hopes for the 
reconstruction of western economies, and understanding how they work 
and what it means to work in them is a vital task for anyone 
interested in the future of culture, the media or employment.   The 
authors have combined original research into 'creative labour' with 
a comprehensive theoretical and conceptual analysis to make a major 
contribution to this understanding.  Anyone interested in the 
so-called creative or cultural industries will find this book 
essential reading. '
Peter Golding, Professor and Pro-Vice Chancellor, Northumbria University
'Hesmondhalgh and Baker's thorough and intelligent analysis of the 
nature and experience of work in television, magazine publishing and 
music, draws-out the characteristic features and the ambiguities of 
work inherent in these segments of the economy. Their close 
examination of the meaning of "good" and "bad" work takes the 
discussion onto another plane and makes the book of wide 
contemporary relevance across the economy as a whole'.
John Storey, Professor of Human Resource Management at The Open 
University Business School
What is it like to work in the media? Are media jobs more 'creative' 
than those in other sectors? To answer these questions, this book 
explores the creative industries, using a combination of original 
research and a synthesis of existing studies.
Through its close analysis of key issues - such as tensions between 
commerce and creativity, the conditions and experiences of workers, 
alienation, autonomy, self-realisation, emotional and affective 
labour, self-exploitation, and how possible it might be to produce 
'good work' - Creative Labour makes a major contribution to our 
understanding of the media, of work, and of social and cultural 
change. In addition, the book undertakes an extensive exploration of 
the creative industries, spanning numerous sectors including 
television, music and journalism.
This book provides a comprehensive and accessible account of life in 
the creative industries in the 21st century. It is a major piece of 
research and a valuable study aid for both undergraduate and 
postgraduate students of subjects including business and management 
studies, sociology of work, sociology of culture, and media and 
communications.
Table of Contents
Introduction: can creative labour be good work? Part 1 2. A model of 
good and bad work 3. The specificity of creative labour Part 2 4. 
The management of autonomy, creativity and commerce 5. Pay, hours, 
security, involvement, esteem and freedom 6. Creative careers, 
self-realisation and sociality 7. Emotional and affective labour 8. 
Creative products, good and bad 9. Audiences, quality and the 
meaning of creative work 10. The politics of good and bad work
Author Biographies
David Hesmondhalgh is Head of the Institute of Communications 
Studies at the University of Leeds, where he is Professor of Media 
and Music Industries, Director of Research, and Head of the Media 
Industries Research Centre (MIRC). His publications include The 
Cultural Industries (2nd edition, 2007).
Sarah Baker is Lecturer in Cultural Sociology at Griffith 
University, Australia. She has previously held research fellowships 
at The Open University and University.