Archive for 2015

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[ecrea] 4th International Crisis Communication Conference

Tue Apr 21 19:49:52 GMT 2015




    ABSTRACT SUBMISSION DEADLINE EXTENDED TO May 17th, 2015

    The 4th International Crisis Communication Conference
    October, 7-10, 2015 at Lund University, Campus Helsingborg

    The registration for the conference is now open. Please see:
    http://www.isk.lu.se/crisis4

    The forth international conference, organized by Department of
    Strategic Communication, Campus Helsingborg, Lund University,
    Sweden, will take place on October 7–10, 2015 . The theme of the
    conference is intersections that encompass themes as
    internal/external communication, social media and transboundary
    crises. The intersections theme seeks to capture the idea that
    crises are critical points where various topics intersect and
    reflect the complex nature of crises. Crisis communication requires
    crisis managers to address both internal audiences (such as
    employees) and external audiences (such as consumers and citizens).
    Crises connect internal and external communication.
    Crisis communication balances the needs of management (what is good
    for the organization) and the needs of stakeholders, especially
    victims. Crisis communication must leverage all possible
    communication channels demanding an ability to integrate and to
    utilize both social media and traditional media. Crisis
    communication is required in both corporate and political crises.
    Crises can force the corporate and political realms to work together
    or creates conflict between the two. The general theme examines the
    various applications of crisis communication at the points of
    intersection.

    FOUR INTERSECTIONS
    The sub-themes would be the four primary intersections:
    corporate–political, social–traditional media,
    management–stakeholders, and internal–external.

    • Corporate–Political: research under this sub-theme would examine
    the tensions created when corporations and political actors are
    involved in the same crisis, the performance nature of political
    crises (evaluation of how political actors perform during the
    crisis), the utilization of crisis exploitation in political crises
    and potential application to corporate crises, and how corporations
    and political actors can work to create crisis preparedness and
    resilience.

    • Social–Traditional Media: research under this sub- theme would
    explore applications of social media during a crisis, the continuing
    role of traditional media during a crisis, the value of a media
    approach to crisis communication, the role of social media and
    traditional media in promoting resilience, and the tensions between
    social and traditional media during a crisis.

    • Management–Stakeholders: research under this sub-theme could
    examine the tensions between management and stakeholder interests
    during a crisis, the unique demands of victim management in a
    crisis, the emotional demands of crises on management and
    stakeholders, and understanding the variety of stakeholders that
    emerge during a crisis.

    • Internal–External: research under this sub-theme could examine the
    role of internal communication during a crisis, the role of
    employees during a crisis, the tensions between internal and
    external demands during a crisis, and internal communication
    processes that shape external communication during a crisis.

    SUBMISSIONS
    Presentation proposals in English language are to be submitted as
    meaningful extended abstracts (max. 500 words, references excluded).
    Abstracts should state the title of the presentation, purpose,
    theoretical approach, methodology, (expected) findings,
    implications, relevance, and originality of the study. The abstract
    should also include author and affiliation details. Abstracts must
    be presented in Word format, in 1.5 line spacing and 12 point Times
    New Roman font size. They have to be submitted until April 15, 2015
    to the email address: (crisis4 /at/ isk.lu.se) <mailto:(crisis4 /at/ isk.lu.se)>.
    Notifications of acceptance will be sent through an e-mail by June
    1, 2015.

    Please note: Authors should submit only one abstract as main author
    and not more than one further abstract as co-author. This applies to
    papers submitted for review as well as invited papers.

    Inquiries to the conference chairs should be directed to Jesper
    Falkheimer (Jesper.Falkheimer@isk. lu.se <http://lu.se>) or Mats
    Heide ((Mats.Heide /at/ isk.lu.se)). For more information, please visit the
    conference website.

    KEYNOTE SPEAKER
    Professor Arjen Boin, Leiden University.

    CONFERENCE CHAIRS
    Professor Timothy Coombs, University of Central Florida, and
    Professor Jesper Falkheimer, Lund University.

    COORDINATOR
    Professor Mats Heide, Lund University.



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