[ecrea] Call for Proposals: Interfacing public communications in the digital economy

*Call for Papers *

*/Journal of Digital Media and Policy (JDMP)/*

(Formerly /International Journal of Digital Television/)

*Special Issue 10.3 (Autumn 2019)*

*‘Interfacing public communications in the digital economy’*

Guest edited by Michael Klontzas (University of Huddersfield) and Maria 
Sourbati (University of Brighton)

Deadline for proposals: *30 November 2018*

Public organizations tasked with the delivery of universal service in 
communications (e.g. broadcasting) and social welfare (e.g. health 
services) have been redesigning their service delivery through digital 
transformation for almost two decades now. At the centre of these 
systems and infrastructures are digital interfaces enablingthe flow of 
information and data**between organizations and their publics, mediating 
access to services and generating data about service users.

Originating in engineering to describe a face of separation between 
substances (Bottomley 1882) and, later, places or surfaces where two 
bodies or systems come together (OED 1990; McLuhan 1962), the concept of 
the ‘interface’ entered common use in new media studies at the turn of 
the century to denote mediations between human and computer, between 
computers or between humans. Interfaces are both technical devices and 
conceptual spaces. In digital communications, the word ‘interface’ 
denotes the software and hardware that conditions the interaction 
between computers and between computers and humans, as well as the 
interweaving of information and forging of connections that is directed 
through digital code. Interfaces have the power to shape communication 
and information access (Gane and Beer 2008) structure the choice of 
users and make normative claims about the purposes and appropriate use 
of content (Andersen and Pold 2014; Stanfill 2015). Service providers 
and content producers inscribe specific roles and types of agency into 
software interfaces (Lammes 2016) highlighting the affordances of 
websites (Graham and Henman 2018) and other human-facing technologies. 
Public service webpages, dashboards and social media feeds, demarcating 
appropriate modes of engagement, privilege certain content options, 
presuppose user competencies and deploy user characteristics shaping the 
production of user data that can be co-opted by powerful interests.Such 
power asymmetries have been the subject of ongoing policy debates about 
the crisis in public information (‘fake news’) and the necessity for 
regulatory intervention enforcing platform responsibility and supporting 
media literacy. Communications policy research has addressed today’s 
evolving digital media systems as platforms (e.g. Mansell 2015; van 
Dijck, Poell and Waal 2018) and as software and content (Burri 2015; 
Helberger, Karppinen and D'Acunto 2016), but less so as interactions and 
interrelationships of platform design, service software, content and 
structured media and information access.

For this special issue, we invite contributions that examine interfaces 
on the institutional, organizational strategy, technology design and 
access level with a focus on universal/inclusive public communications 
and services. We invite contributions that include, but are not limited 
to, the following themes:

  * Digital interfaces and the structuring of user choice.
  * Public service ideals and evolving user interfaces: institutional
    strategies and alternative innovation.
  * Social inclusion by design.
  * Interfaces, aesthetics and configuring the public service user.
  * Digital interface affordances and public value.
  * Emerging interface technologies.
  * Digital interface design knowledge exchange and policy diffusion.
  * Interface regulation.
Abstracts of 500 words should be submitted to the guest editors, Michael 
Klontzas (M.Klontzas /at/ hud.ac.uk) <mailto:(M.Klontzas /at/ hud.ac.uk)>and Maria 
Sourbati (M.Sourbati /at/ brighton.ac.uk) <mailto:(M.Sourbati /at/ brighton.ac.uk)>,by 
*30 November 2018*.

All proposals must include a title, six-eight keywords, author name(s), 
institutional affiliation(s) and contact details. To read more 
information about the journal and find Notes for Contributors, visit 
http://www.intellectbooks.co.uk/journals/view-Journal,id=175

*Key dates*

30 November 2018: Deadline for abstract submission.

15 December 2018: Notification of accepted proposals.

29 April 2019: Deadline for submission of full articles.

27 May 2019: Double-blind peer-review completed. Accepted papers given 
four weeks for revision.

Autumn 2019: Special issue goes to print.


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