[ecrea] call for papers - IJEG Special Issue on Personalization in e-Government and Smart Cities

International Journal of Electronic Governance (IJEG)
http://www.inderscience.com/ijeg

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Special Issue on Personalization in e-Government and Smart Cities

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Guest Editors
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Nikolaos Loutas, Senior Manager, PwC, Belgium, email:
(nikolaos.loutas /at/ be.pwc.com)
Fedelucio Narducci, Research Fellow, University of Bari “Aldo Moro”,
Italy, email: (fedelucio.narducci /at/ uniba.it)
Adegboyega Ojo, Senior Research Fellow, eGovernment Unit Leader,
Insight@NUI, Ireland, email: (adegboyega.ojo /at/ deri.org)
Matteo Palmonari, Assistant Professor, University of Milano-Bicocca,
Italy, email: (palmonari /at/ disco.unimib.it)
Cecile Paris, Science Leader, CSIRO Digital Productivity Flagship,
Australia, email: (Cecile.Paris /at/ csiro.au)
Giovanni Semeraro, Associate Professor, University of Bari “Aldo Moro”,
Italy, email: (giovanni.semeraro /at/ uniba.it)

Description
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User modeling and personalization have proved to play a strategic role
in adapting the behavior of intelligent systems to the specific
characteristics of their users. In this context, it is important to
define accurate techniques to extract the users’ characteristics,
interests and preferences so that they can be used in the next steps of
the personalization pipeline (adaptation, recommendation, etc.). While
personalization is being extensively studied in domains characterized
from the digital-object consumption (e-commerce, news, music, video
recommendations, etc.), there is little work on personalization in the
public domain, and, in particular in the context of initiatives for the
provision of digital public services in Smart Cities and Territories.
These initiatives cover several aspects of public life, such as
e-Participation, Welfare, Environment, Health, Transport, and are
crucial to improve the quality of both life and services in cities and
territories.

In the context of initiatives to provide digital public services in
Smart Cities and Territories, the user is the citizen, which introduces
new challenges for personalization models. For example, there are
potentially ethical (including privacy) issues related to the fact that
citizens might be in a dependence relationship with governments, and
automatic user profiling might be considered intrusive (i.e. “big
brother”) and not desirable. On the other hand, detailed, often close to
real-time, data about the citizens, e.g. using urban sensors, are
collected in Smart Cities and Territories, which can support new
personalization models.

The issue welcomes research articles, project reports and field-level
case studies investigating personalization methods for improving digital
public service delivery in Smart Cities and Territories. We encourage
novel contributions as well as revised and substantially extended
versions of papers accepted at PEGOV2013-2015, three workshops dedicated
to personalization in e-Government and co-located with the UMAP
conference. Extended versions of papers accepted at PEGOV2013-2015
require at least 50% new content, e.g., a full literature review, a full
evaluation, full use-case descriptions, additional results.

Subject coverage
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Topics of particular interest include, without being limited to, include
the following:

•    motivations, benefits, and issues of personalization in
e-Government and Smart Cities;
•    approaches for the personalization of inclusive, personal,
multilingual and interactive public services;
•    user and context awareness in personalization of public services;
•    user (e.g. citizens or persons) modeling in e-Government and Smart
Cities;
•    mining of user behavior, opinion mining, and sentiment analysis in
e-Government and Smart Cities;
•    semantic techniques for user profiling and personalization in
e-Government and Smart Cities;
•    gamification and crowdsourcing for collecting data and for mining
citizens’ profiles and opinions;
•    services for personalized access to (Linked) Open Government Data;
•    ethical issues, including privacy, in e-Government and Smart Cities;
•    usability of digital public services for citizens;
•    evaluation of personalized services in e-Government and Smart Cities;
•    applications of personalization methods in e-Government, Smart
Cities, e-Health and Smart Health;
•    communities and social networks in participatory e-Government and
Smart Cities;
•    user-centered public service design and modeling.

Notes for prospective authors
-----------------------------

Submitted papers should not have been previously published nor be
currently under consideration for publication elsewhere. (N.B.
Conference papers may only be submitted if the paper has been completely
re-written and if appropriate written permissions have been obtained
from any copyright holders of the original paper).

All papers are refereed through a double-blind peer review process and
must be submitted online. Please read our information on preparing and
submitting articles
(http://www.inderscience.com/info/inauthors/author_submit.php).

Please communicate your submission intentions and any inquiries for this
special issue to the guest editors. For general inquiries regarding IJEG
please contact Dr. Dimitris Gouscos, Assistant Professor, Faculty of
Communication and Media Studies, University of Athens, email
(gouscos /at/ media.uoa.gr), IJEG Editor-in-Chief.

Important dates
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submission of manuscripts:        15 October 2015
interim notification to authors:  15 December 2015
revised versions due:             15 March 2016
final notification to authors:    15 April 2016

The special issue is scheduled for publication during the second
semester of 2016.





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